Return Policy

 

We strive to ensure your satisfaction with every purchase. Please review our return policy below:

 

Standard Items:

 

If you are not completely satisfied with your purchase of a standard item, we accept returns within 30 days of the delivery date. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it. Please note that shipping costs are non-refundable, and the buyer is responsible for return shipping.

 

To initiate a return, please contact us through messaging with your order details. We will provide you with return instructions and a return authorization number.

 

Custom Orders:

 

Due to the personalized nature of custom orders, we do not accept returns or exchanges for these items. Please ensure all details are correct before placing your order. If there is an issue with your custom order due to an error on our part, please contact us, and we will work with you to resolve the issue.

 

Damaged or Defective Items:

 

If you receive a damaged or defective item, please contact us within 7 days of delivery. Provide details and photos of the damage or defect, and we will arrange for a replacement or refund as appropriate.

 

Refunds:

 

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a few days.

 

Contact Us:

 

For any questions or concerns regarding our return policy, please feel free to contact us through messaging. We are here to assist you and ensure your satisfaction.

 

 

 

 

Shipping Policy

 

Thank you for shopping with us! We strive to provide excellent service and prompt delivery. Please take a moment to review our shipping policy:

 

In-Stock Items:

For items we have in stock, we ship the next business day after receiving your order. You will receive a notification with tracking information once your order has been dispatched.

 

Custom or Out-of-Stock Items:

If an item is not in stock or is a custom order, please allow additional time for production. The time required to produce your order will vary depending on the item. Once your order is ready, it will be shipped immediately. We will keep you informed about the status of your order throughout the production process.

 

Shipping Rates and Delivery Times:

Shipping rates are calculated based on the destination, weight, and dimensions of the package. Estimated delivery times are provided at checkout and may vary depending on the shipping method selected.

 

International Shipping:

We do offer international shipping. Please be aware that international shipments may be subject to customs duties, taxes, and processing fees. These charges are the responsibility of the buyer and are not included in the item price or shipping cost.

 

Order Tracking:

You will receive a tracking number via email once your order has been shipped. You can use this number to track the status of your shipment on the carrier's website.

 

Contact Us:

If you have any questions or concerns regarding your order or our shipping policy, please feel free to contact us through messaging. We are here to assist you and ensure your shopping experience is a positive one.

 

Testimonials

"Excellent quality at a great price, a perfect for the measurements I sent in. Good communication as well, and the customization process went smoothly. Would definitely recommend!"

B******** ****d

"I could not be more satisfied with my purchase. The quality of the workmanship is exceptional. The seller was able to make adaptations for me with no problem. I highly recommend this seller. I will definitely be ordering from them again. Thank you."

E****

"Stunning! Glory to God!"